Startercultures and Fermentation Fundamentals are located at:

Tussendek 70 Amsterdam
1034 TT , The Netherlands

It is Startercultures and Fermentation Fundamentals’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.startercultures.eu (hereinafter, “us”, “we”, or “www.startercultures.eu”). We are committed to protecting the privacy of our users and visitors and to ensure that any personally identifiable information provided to us is kept confidential.

 

This Privacy Policy explains how we collect, use, and disclose the information we collect from users and visitors of our website and online courses.

 

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Information We Collect

Like most website operators we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, Startercultures.eu may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. We may also collect personal information such as your name, email address, and billing information when you purchase our online courses or other products.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog posts. We only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to our websites choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.startercultures.eu to provide a username and email address. We use the information we collect to provide and improve our website and online courses. We may use your email address to send you information about our products and services or to respond to your inquiries. We may use your billing information to process payments for our online courses and products.

Disclosure of Information

We will not disclose your personally identifiable information to third parties, except as required by law or to process payments for our online courses and products. We may share non-personally identifiable information with third parties to improve our website and online courses or to analyze user behavior.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Cookies

To enrich and perfect your online experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We uses cookies to help our website identify and track visitors, their usage of http://www.startercultures.eu, and their website access preferences. Startercultures.eu visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.
Consent Preferences

Advertisements

On this website, cookies are also placed by third parties. These could be advertisers and/or social media companies.

We track your behavior on our website using Google Analytics and a Meta Pixel, and we are bound by the retention periods of Google and Meta. We also use the Facebook conversions API. Your name, email, phone number, and location are not sent to Meta via your browser, but directly from our server. We do this to measure the impact of our advertisements and conversions and to improve advertisements with custom audiences.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Right to Data Removal

Under the General Data Protection Regulation (GDPR) and other relevant data protection laws, you have the right to request the removal of your personal data from our systems. This right is also known as the “right to be forgotten.”

Submitting a Data Removal Request

If you wish to exercise your right to data removal, please follow these steps:
– Send an email to our Data Protection Officer (DPO) at info[at]startercultures.eu with the subject line “Data Removal Request.”
– In your email, provide your full name, contact information, and any relevant details that will help us locate your data in our systems.
– Clearly state your request for data removal and the reasons for your request.

Verification of Identity

To ensure the security of your personal data and to prevent unauthorized access or removal requests, we may require you to verify your identity before processing your request. This may involve providing additional information or documentation to confirm your identity.

Processing of Data Removal Requests

Upon receiving a valid data removal request and confirming your identity, we will take the following steps:
– Review the request to determine if it meets the legal requirements for data removal.
– Locate and identify the personal data associated with your request.
– Permanently and securely remove your personal data from our systems, unless there are legal grounds for us to retain certain data.

Communication of Data Removal

We will inform you once your data removal request has been processed. Please note that certain residual data may remain in backups or archives for a limited period of time, as required by our data retention policies or legal obligations.

Third-Party Data Processors

If your personal data has been shared with third-party service providers for processing (e.g., payment processors), we will inform them about your data removal request unless this is impossible or involves disproportionate effort.

Refusal of Data Removal

In certain cases, we may refuse to honor your data removal request if retaining your data is necessary for compliance with a legal obligation, the establishment, exercise, or defense of legal claims, or other lawful purposes.

Applicability Across EU Member States

Coverage and Consistency

Our privacy policy is designed to adhere to the principles and requirements set forth in the General Data Protection Regulation (GDPR) and other relevant data protection laws across the EU. Regardless of your location within the EU, you can trust that our policies and practices are consistently applied to safeguard your personal data.

Data Protection Harmonization

The EU has established a harmonized framework for data protection across all member states. This means that our privacy policy is developed to comply with these unified standards, ensuring a high level of data protection, regardless of the specific country you are located in.

Cross-Border Data Transfers

In compliance with GDPR and other applicable regulations, we uphold the principles of cross-border data transfers within the EU. When your personal data is transferred across EU member states for purposes such as processing orders or providing customer support, rest assured that the same level of data protection is maintained.

Equal Rights for All EU Residents

Every individual residing within the EU has the same rights and protections under our privacy policy, regardless of the specific country they reside in. These rights include the right to access, rectify, and erase personal data, the right to object to processing, and the right to data portability, among others.

Consistent Transparency and Accountability

Our commitment to transparency and accountability extends to all EU countries. We ensure that our privacy practices, such as data collection, processing, and sharing, are clearly communicated to all users across the EU.

Updates and Compliance

As data protection laws and regulations evolve, we are dedicated to keeping our privacy policy up-to-date and in line with the latest legal requirements. This ensures that regardless of where you are within the EU, your privacy rights and protections remain current and effective.

 

Privacy Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this page periodically. Your continued use of our website and online courses after any changes to this Privacy Policy will constitute your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@startercultures.eu